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Last updated on December 31st, 2024 at 09:57 am
There have been several news reports about scam calls in the recent past. Now a new modus operandi is being used by scammers which is also known as DHL Scam Calls.
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This has been recently discovered in the month of December 2024.
The DHL Scam Calls US Connection
It has been observed that DHL scam calls use a phone or mobile number starting with the prefix +870. This numeral prefix appears when the calls are made from the US, mainly Arkansas because this is the area code for Arkansas used in the North American Numbering Plan (NANP).
It covers the eastern, northern, and southern parts of the state. This includes several cities like Monticello, Magnolia, Pine Bluff, El Dorado, Jonesboro, and Mountain Home.
[Also Read: New Alert: TRAI Call Scam: Understanding and Preventing Telecommunications Fraud]
The DHL Scam Calls The India Connection
We received a call on our mobile number at 2.37 PM (IST), in India, from the mobile number +870 907642950, informing us that our parcel that had been sent from Delhi to Shanghai had been returned, and then the caller was informed that we sent no such parcel from Delhi.
On hearing this the caller told us that the parcel had been confiscated by the Customs Authorities at Delhi, due to some illegal contents in that parcel, on hearing this our representative, who was quite alert, immediately asked the caller if the parcel had not been returned to DHL then why did he call us and in case if the Customs department at Delhi had any problem then they would have called or contacted us.
The DHL Scam Calls Flop Show
Realizing that our representative did not get scared or fooled, and instead, the caller got stuck with no answer and his attempt of financial fraud exposed, the caller, who was posing as a representative of the DHL courier company hung up and disconnected the call.
[Read More: The Biggest Stock Market Scams: Latest Update]
DHL Scam Calls Modus Fraud Operandi
It appears that the scamsters are using the latest technical equipment and software to financially cheat the members of the public, by hiding their calling numbers and cloning and superimposing the area code of other locations or countries as well as the calling numbers on their outgoing DHL Scam Calls thereby hiding their identities and locations.
The Silver Lining In The DHL Scam Calls
This information can help several Government authorities in investigating and solving several such online financial scams like the present DHL Scam Calls:
- To track the IP Address, IMEI Number of the Device Used, and the Mobile Number used for such scams
- Thereafter trace the owners of the devices used as well as the subscribers of the SIM Cards used fir the scam transactions.
- Thirdly, track and trace the bank account wherein the money has been transferred by the victims which is possible by tracing the IP address of the device used at the time of the transaction and the bank account number linked to the mobile number of the scamster to which the money had been transferred by the victim of financial fraud.
All the above steps by the Government authorities are likely to help them successfully nab the offenders and also help them to ensure the recovery and refund of the precious hard-earned money lost to the offenders by the innocent members of the public.
The DHL Response
Thereafter we contacted DHL Mumbai in India on their contact number +912266789001, and informed them about the above developments, on hearing this they told us that they have been daily getting calls from 20 to 25 persons about such fraud or scam calls and that about more than a few million rupees have been defrauded by the scam callers from the innocent public at large.
They also informed us that they had filed their complaint with the Indian authorities, and they have also been informing all the callers about all such incidents to the Indian authorities on the number 1930.
A Suggestion To DHL
To save its reputation and image DHL should publicize and or advertise on various media like FaceBook, TV Channels, Instagram, and other social media platforms, alerting the members of the general public to remain alert of such financial scams and especially the misuse of their brand and name, thereby additionally earning a goodwill for themselves.
Conclusion
In such cases as the present DHL scam calls, it is always better to remain alert and not to make any payments, and inform the authorities on 1930 immediately.
Your FAQs Answered Here:
Does DHL Express use WhatsApp?
Absolutely! DHL Express leverages WhatsApp for efficient customer service. Through their WhatsApp Digital Assistant, customers can easily track shipments, get updates on shipping rates, and check the status of their deliveries. This service is available on business days from 8 a.m. to 6 p.m. Ensuring you have easy access to your shipment information, DHL makes the tracking process seamless and straightforward via WhatsApp. This integration offers a convenient and reliable way to stay informed about your shipments.
How to block DHL scam calls?
To block DHL scam calls effectively and protect yourself from potential fraud, follow these comprehensive steps:
Ignore Suspicious Calls: The first and most critical action is to not engage with the scam call. Avoid pressing any numbers or following any instructions provided during the call, as this could lead to further issues.
Block the Number: Utilize your smartphone’s built-in feature to block specific numbers. This feature is available on most modern smartphones and can help prevent future calls from the same source.
Report the Scam: Itโs essential to report the scam call to local authorities and directly to DHL. Additionally, inform your phone service provider about the scam attempt. This helps in taking collective action against such frauds.
Use Call Blocking Apps: Consider installing call-blocking apps like Truecaller or Hiya. These apps are designed to identify and block spam calls, providing an additional layer of security against scammers.
Register on the Do Not Call List: By registering your phone number with the National Do Not Call Registry, you can significantly reduce the number of unsolicited calls you receive.
If you have accidentally shared personal information during the scam call, immediately contact your bank or credit card issuer to report the incident and take necessary protective measures.
Always stay vigilant and verify the authenticity of unexpected calls or messages. Your proactive approach can safeguard you from potential scams.
Let’s hope that the Indian authorities will be able to catch and arrest the scamsters conducting the DHL Scam calls and provide justice to all those who have been swindled of their hard-earned money and their precious savings.
Disclaimer: The intention of sharing the above information in the above article is just to alert the members of the public and prevent them from getting cheated or defrauded by the scammers, and not to hurt the image and reputation of any entity or organization.
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